Frequently asked questions
Everything clients ask before booking — answered honestly, with no fine print.
Do I need to be home during the cleaning?+
No. Many students leave a key or arrange access for our cleaner. You'll be notified when we arrive and when we're done.
Do you bring your own cleaning supplies?+
Yes. We bring all cleaning products, mops, brooms and disinfectants — you only need to give us access to your space.
How do I pay for the service?+
Payment is made before the clean begins — cash on arrival or bank transfer. We send account details when we confirm your booking on WhatsApp.
What if I am not satisfied with the cleaning?+
Contact us within 24 hours and we'll send someone to fix it at no extra charge.
How far in advance do I need to book?+
We recommend at least 24 hours. For same-day cleaning, message us on WhatsApp and we'll do our best based on availability.
Are your cleaners trustworthy? Will my things be safe?+
Every cleaner is personally vetted, trained and background-checked. We take full responsibility for any issues.
Do you clean outside of Ile-Ife?+
Yes — all major areas across Osun State and Lagos, including UNIOSUN, Adeleke, OSCOTECH, OYSCATECH, UNILAG, LASU and Yabatech.
Can I book a regular weekly or monthly clean?+
Yes. We offer weekly and monthly packages at discounted rates — message us on WhatsApp to set a schedule.
Still unsure about something?